After running today my iPhone was so hot it practically felt like it was on fire. So I thought, “What if my iPhone really was on fire? What would I do?” And I realized I’d do exactly this:
Getting invited to be on a podcast for the first time is always a blast for me, especially when it means I get to hang out with a great friend like Allison Sheridan. Yep, she asked me to be on the Chit Chat Across the Pond segment on her weekly Nosillacast Mac Podcast — and the fact that we chatted over the mountains instead of the ocean wasn’t lost on me.
It’s sad just how quickly people can rattle off bad customer service experiences, and I know I have plenty of first-hand horror stories I can share. That’s why I’m making a point of sharing a great customer service experience I recently had at a sandwich and bakery chain called Panera.
In case you missed the news last week, Apple’s long time CEO and rock star, Steve Jobs, turned in his executive restroom key and retired. Despite the way so many people reacted, no, he didn’t die. He just called it quits for the full-time Apple thing — and since I can’t shut my mouth, I had plenty to say about the whole thing.