Getting invited to be on a podcast for the first time is always a blast for me, especially when it means I get to hang out with a great friend like Allison Sheridan. Yep, she asked me to be on the Chit Chat Across the Pond segment on her weekly Nosillacast Mac Podcast — and the fact that we chatted over the mountains instead of the ocean wasn’t lost on me.
It’s sad just how quickly people can rattle off bad customer service experiences, and I know I have plenty of first-hand horror stories I can share. That’s why I’m making a point of sharing a great customer service experience I recently had at a sandwich and bakery chain called Panera.
One of the many things I just love about my job is getting to go to cool events and meet cool people. Where will I be doing that next, you ask? How about at the Macintosh Computer Expo on October 1 where I get to talk about bending cloud-based services to your whim.
In case you missed the news last week, Apple’s long time CEO and rock star, Steve Jobs, turned in his executive restroom key and retired. Despite the way so many people reacted, no, he didn’t die. He just called it quits for the full-time Apple thing — and since I can’t shut my mouth, I had plenty to say about the whole thing.
I’m pretty sure it’s no surprise that I talk a lot. Really. Luckily, I’ve been able to turn that into something that works well for me, and hopefully brings a little something into your life, too: podcasting. And now I’m hoping to bring a little more into your life by teaching you how to podcast, too.
